Frequently Asked Questions
Records are scanned at 300 DPI, after which the success team will check that each and every page is compliant with the Singapore Evidence Act regulations. After ensuring that all pages are complaint, the digital scans are uploaded into our archival platform.
Vault Dragon signs an NDA with all our partner clinics before collecting any medical records.
On top of that, our system uses AES in-flight encryption. All patient data are encrypted when they are sitting in our database. Before leaving the database, the data is encrypted once again, so that transmission and processing in our servers is secure. AES encryption is the same standard of security used for banks and government data. Our products are built to protect the integrity and privacy of patient data, per both HIPAA and Singapore’s PDPA.
Once your records are scanned by Vault Dragon, your digital records are deemed admissible in the Singapore court of law to be as good as the physical copy. In other words, you will be allowed to destroy your physical records once we are done scanning for you.
For iOS : Apple iPad Pro
For Windows: Microsoft Surface Pro 4
Vault Dragon can also lock the tablet to your clinic’s network, thus if the tablet is not within your clinic’s network range, it will be locked out.
In the unfortunate event that you lose your tablet, we will remotely lock you annotation system to prevent data breach.
Practice Management System
Patient medical data does not belong to electronic clinic management software vendors, it belongs to patients and the doctors that care for them.
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